Returns & Exchanges
At ALDO, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 60 days of purchase for a full refund or exchange, provided they are in their original unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all tags are attached and the box is securely sealed.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing